Skip to main content
Question

Prompting a follow up Work Order

  • February 11, 2026
  • 1 reply
  • 0 views
D

Hi folks, I’m new to MaintainX and still finding my feet.

I need to understand how to prompt a follow-up Work Order if a Yes / No / N/A field is flagged as “NO”

Any help very gratefully received.

    1 reply

    Zach Brown
    Forum|alt.badge.img+6
    • Zach BrownMaintainX Community Team
    • MaintainX Community Team
    • February 13, 2026

    Hi ​@davidH. You would be open to using the Pass/Flag/Fail field instead of the Yes/No/NA field? With the Pass/Flag/Fail field you can configure corrective action work orders to be prompted when the field is flagged and/or failed, which sounds like it would meet your need here.

    Here’s an example of what a corrective action work order prompt looks like:

     

    And then the follow-up work order is created from there (can be edited further if needed):

     

    You can enable/configure this from Feature Settings > Work Orders > Set Preferences:

     

    Let me know if this works for you!

    Terms & ConditionsCookie settingsAccessibility statement