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nickhaase
nickhaaseMaintainX Community Team
posted in Industry Q&A
🏆 State of Industrial Maintenance Report 2024: Share Your Insights, Earn Rewards! 🏆

🏆 State of Industrial Maintenance Report 2024: Share Your Insights, Earn Rewards! 🏆 We're thrilled to announce the release of our first annual State of Industrial Maintenance Report for 2024! To celebrate, we're kicking off an exciting community discussion series with chances to earn rewards. Let's dive in!📊 About the ReportOur comprehensive report, based on a global survey of 1,165 MRO professionals, reveals fascinating insights into the current state of industrial maintenance, including:The paradox of decreasing downtime incidents but rising costs Impact of aging equipment on operations Growing skilled labor shortages Shift towards predictive maintenance strategies🔍 Curious? Check out the full report here. 🎁 Earn Rewards! Over the next two weeks, we'll be posting a series of questions based on key findings from the report. This is your chance to share your experiences and insights - and win!For this kickoff post: The top 5 replies with the most likes will each earn a $50 gift ca

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3 months ago
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Anton SaikovskiEmerging Technician
asked in Product Q&A
Parts inventory metrics

Hi, Parts inventory does its basic function for sure but when it comes to metrics, triggers and data struggling here. Am I the only one who can’t find easy way to do stock check and pull useful metrics (easily) on parts usage/expenditure across plants? It is also problematic when it comes to consumables as no doubt parts have own lifespan and some quite short. On top we got actual consumables which usage deviates depending on machinery condition. So as example I need a report of a part or consumable over period time? Reporting module metrics seems more concentrating on asset and labour time/costs. There is nothing dedicated to inventory usage/costs/frequency? In current global supply chain climate inventory management becoming challenging task - parts usage and risk assessment of supply chain is trendy subject than ever. Stock checks - all we have is “restock” button? There is no way to have WO with fields for stock checks? Surely those who do inventory audits might want some record et

331
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4 days ago
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Sidiki SakoEmerging Technician
asked in Industry Q&A
Time zone management

Hi MX teamThank you for your regular updates and invitations. I’m pleased to be part of this matter.I have a concern regarding time zone management in MX within our company. We have several units around the world, and we often create work orders (WO) assigned to teams regardless of their location. However, due to the differences in time zones, the WOs sometimes switch to overdue unexpectedly.Is it possible to set a different time zone for each location on MX so that WOs can be tracked effectively?Thank you for your attention to this matter.

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S
4 days ago
nickhaase
nickhaaseMaintainX Community Team
posted in Industry Q&A
Navigating the 'AI Trap'

 As co-founder of MaintainX, I believe that manufacturers are falling into an "AI trap" by rushing to implement artificial intelligence solutions without proper understanding or foundation. In this article, I explain that while AI will reshape manufacturing within five years, most people tasked with bringing AI strategies forward don't really understand the technology or how it works. This leads to failed implementations and wasted resources.The key to success lies in building a strong data foundation that combines both machine data (from sensors/IoT) and human-generated insights (from operators and maintenance records) before jumping into AI adoption. At MaintainX, we see this pattern emerging across the industry, where pressure from boards and FOMO (fear of missing out) are driving hasty AI implementations that ultimately fail to deliver value.Read the entire article here.Engage with our Community:The article discusses the importance of capturing both machine data and human-generated

201
James Beers
5 days ago
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ErenertEmerging Technician
asked in Product Q&A
Generating Asset Maintenance Reports

With the Premium plan in MaintainX, is it possible to generate asset maintenance reports? If so, how can I create reports that document all the work performed and costs incurred for a selected list of assets?

231
sergiodiniz
6 days ago
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Robert GarrettEmerging Technician
asked in Product Q&A
Reorganizing tasks for better workflow

Is there any way of reorganizing tasks too allow for better workflow?  I have tasks assigned that are out of order and make the workflow very inefficient. I am unable to find a way to reorganize tasks for a better flow to reduce engineer travel downtime, if followed as per top to bottom on the mobile app. 

142
R
7 days ago
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JAMES Howard ISEmerging Technician
asked in Product Q&A
SDS Management in MaintainX?

Anyone tried to manage SDS Sheets and inventory in MaintainX?I’d love to know if you’ve set something up in your system to help manage the continual bane of SDS sheet management, and what you did if you do.Right now, I’m only running a work order reminder to do my room by room checks for new materials (Because it is like gnomes sneak the chemicals in in the middle of the night without updating SDS books)Just curious if anyone has successfully found a way to adapt MaintainX to help with that particular headache in Factory/facility safety management.

312
J
12 days ago
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ctc1111Emerging Technician
asked in Product Q&A
Using Inventory for parts with "partial" usage (less than 1 unit per work order)

Curious how folks are addressing using the inventory system to track usage of supplies that would require “less than 1 unit” per work order completed. Here is an example: Condensate pan/drain cleaner used on mid season mini split maintenance. I buy the bottles by the quart and always like to have at least a couple around. Issue is, might only use ¼ of a quart per mini split head. 1. Is there a way to handle this in MaintainX2. Or am I just over thinking this getting that granular with the tracking of inventory..

130
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15 days ago
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ctc1111Emerging Technician
asked in Product Q&A
Attach Video To Work Orders / Requests?

Am I able to upload videos to work orders and requests? Anytime I try, it appears as if they’re loading but then they just don’t show up. 

130
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16 days ago
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Eric F.Emerging Technician
asked in Industry Q&A
How to associate electrical parts in large enclosures with assets

Hello,We are working to setup our MaintainX CMMS. I am curious what you all do in the following situation.  Example: we have a cooking kettle as a parent asset in a processing room location The kettle has associated valves, pumps, mixer/agitator, gearmotor, etc. which seem to make sense to be child assets of the kettle.  On the other hand, we have electrical enclosures that might have 6 VFDs, many circuit breakers, fuses, harmonic filters, PLCs, etc inside. The equipment in the enclosure powers and controls 6 different assets. If the VFD for the kettle product pump motor is in the electrical enclosure, do you all make the VFD a child asset of the parent kettle asset?, or do you make the electrical enclosure the parent asset and everything of great enough value inside the enclosure is a child asset of the electrical enclosure?Or would you have a parent electrical asset for each production room and then breaker panels, electrical enclosures and everything inside, conduits/wiring in the r

314
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19 days ago
Shay
ShayEmerging Technician
asked in Product Q&A
Shop Floor - Requestors with no email or phone number

I have 7 different Machines on my shop floor. My operators who run these machines are not allowed phones on the floor. They also don’t have company email addresses. Each machine has a windows workstation.Their team leaders do (have company phones & emails & have the MaintainX app), but are not always at the machine.At the min, if my machine operators have a breakdown or issue, they say to my engineers - then if my engineer remembers, he will log the ticket. To get around it on a Test machine. I’ve signed up for a requestor account called the machine name using a disposable email address. Then they use the browser on the machine to raise a WO/Ticket. I want to get away from my engineers doing jobs without a record. So I was going to tell my operators to raise a ticket 1st - I was also going to tell my engineers not to do any jobs that don’t have a ticket. How do you do this?

882
Ignacio Garrido
21 days ago
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lotihig137Emerging Technician
asked in Product Q&A
Unable to Receive Notifications

I was using Iphone 15 and Upgraded to 16 pro max and not receiving any notifications since then from maintainx. What to do?

243
Ignacio Garrido
21 days ago
Brent
BrentEmerging Technician
asked in Product Q&A
Managing reoccurring work orders.

Hello, Does anyone know a way to manage reoccurring work orders to pause or not populate through certain calendar periods like holidays. When creating the work order as reoccurring it gives me options for start date as well as frequency of weeks and days from the completion of the work order.  I am looking for a finish date of a reoccurring work order as this would allow me to leave my calendar empty when the factory is not operating. Thank you. Brent. 

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Ignacio Garrido
21 days ago
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JAMES Howard ISEmerging Technician
asked in Industry Q&A
VISITOR / CONTRACTOR LOG BOOK VIA PORTAL?

Has anyone set up a portal for a visitor / contractor / vendor portal to log visits?I’m setting up a work order request portal to see if I can get my contractors/visitors to use in place of a log book/guest desk check in routine.Our factory does not have a main reception desk that is ever manned, however, we need to know how many people are in the factory other than our time card workers for evacuation and safety purposes.The front door is either “Buzzed in” or if we know someone is going to arrive we go out to meet them… but we have no log in desk.We also have a policy that contractor insurance is checked for being current before work begins on their visits.I'm building a custom work order request  portal with instructions for the vendors as a work around and putting instructions for our safety and insurance policy validation in it, printing up giant QR codes on a sign that “mandates” they check in for “self service” check ins/check outs at our service entrances where contractors snea

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J
1 month ago
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David MitchellEmerging Technician
asked in Industry Q&A
Equipment reassingment

How do you reassign equipment, so the meters and all related information follow the reassignment?

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1 month ago
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peterfriedlEmerging Technician
asked in Product Q&A
Work orders

Hi, Would be good if you could enter an actual time on completion along side of the estimated time for completing a job. Also a description of what was done to complete this work order, and have these come out on the reports.ThanksPeter.

331
Mike
1 month ago
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Cody BoudoinEmerging Technician
asked in Product Q&A
Feature Request

It would be a game changer to have an option to generate next due dates based on last completion dates for re-occurring work orders. What’s the chances of actually developing this feature?

561
James Beers
1 month ago
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Rich_moovelEmerging Technician
asked in Product Q&A
Using Postman to update and/or create Assets

I would like to use Postman to update several of my assets.  I am able to get Postman to connect to MX database but am unsure how I would make a change to bunch of assets using a csv file. Has anyone done this before?

221
Ignacio Garrido
1 month ago
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Derek TeunissenEmerging Technician
asked in Product Q&A
Submitting MaintainX requests as full user or administrator

Hi all,As a maintenance manager I often want to submit a maintenance request instead of immediately creating a work order so I can review priorities with other team members before scheduling the work order. Is there an easy way to be a requestor as well as an administrator? Is there a way to toggle between modes?

922
Ignacio Garrido
1 month ago
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Cavalry ClubEmerging Technician
asked in Industry Q&A
wine enthusiasts wine locker control board

The unit in question is a wine enthusiasts tower with 3 units inside full power from the going to all 3 units but the controll board is not lighting up installed a new one still same issue help would be appreciated 

211
Ignacio Garrido
1 month ago
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Bill DakeEmerging Technician
asked in Product Q&A
Notifications not working when upgrading phone

I just upgrade from an iPhone XR to an iPhone 16Pro.  I used to get all my request notifications and updates to work orders (if I was part of the assignees).  It looks like all the settings in the app are set correctly, but I no longer get the request notifications.  I’m sure its something simple, but I’m not seeing it.  Thanks in advance!

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2 months ago
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tkuperEmerging Technician
asked in Product Q&A
BOM

Is there a way to create a Bill of Materials in MaintainX? 

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2 months ago
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Bill DakeEmerging Technician
asked in Product Q&A
Due date colored fonts?

In the work order tab (table view), I have our work orders set up in the order in which they are due.  On the rare occasion that the work order goes “overdue” the date’s font turns red.  Is there any settings to make it turn yellow (or just something other than black) like a day or two before the due date?  Just so one can see at a quick glance the work orders that are getting ready to be due.  Thanks in advance!

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3 months ago
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JeffroEmerging Technician
asked in Product Q&A
Can you create reminders?

Would anyone know if there is a way to create reminder notifications for upcoming work order due dates or start dates?

280
J
3 months ago
M
Mr RuthEmerging Technician
asked in Product Q&A
Create work order Procedure Field

We created a procedure to preventative maintenance checklist. We would like to automatically generate a work order when the No is selected in the Yes, No, N/A field. Is there a way to do this?

291
Mike
3 months ago
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