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Arjun RamakrishnanEmerging Technician
 Product Q&A
Day of Week Condition for Automation Work Orders

I am working on moving our calendar-based PM system to a usage-based system from machine runtime. I would like to have a way to schedule the PM Work Orders so that due dates cannot fall on weekends. The only “Condition” available to me in the Automation Work Order creation menu is “Between certain hours”, which is not particularly helpful in this case.Is there a streamlined way to accomplish what I am looking for? Thank you!

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LeonCEmerging Technician
 Product Q&A
Utilities Meters

Hi, I am wondering if there is a way to record more than one reading against a meter without having to create multiple versions of the same meter. An example is our energy bill for reticulated natural gas. I want to record current meter reading as well as kWh associated with that reading. Do I need to create a second meter rather than just have two different unit readings per meter? The same would apply for electricity where there are up to three or four fields on our utilities bill we would like to track. 

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AmyBriggsEmerging Technician
 Show & Tell
Mobile Device Questions

We are going to be utilizing a mobile app for our technicians at all sites for the first time ever very soon. While I’m super-excited about this, and know that it will be a game-changer for our teams and our processes in general, I’m a little overwhelmed by the prospects of selecting, configuring, deploying and tracking mobile devices.What have you all found success with, as far as devices? Do you use ipads, tablets, phones?  How do you track them? How do you protect them? Do your technicians use them or stick with the desktop app? Do you provide them or ask techs to use their own devices? How has using a mobile platform affected your groups’ efficacy, efficiency, communication, work completion, technician engagement, etc.?Sooooooo many questions! lol So what you got, Community? Let me know!Thanks in advance,Amy

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JCathey
JCatheyJunior Specialist
 Product Q&A
Notification for part needing reorder

Am I just missing something when it comes to parts needing to be reordered due to being at or below minimum? I have several parts that fall in this category, but no one knew so they haven’t been ordered. I see that a notification will be sent for critical parts/spares at or below minimum but nothing for non-critical. I hope someone is doing this and can help me get our system set to do it. ThanksJohn 

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JCathey
nickhaase
nickhaaseMaintainX Community Team
 Getting Started
Welcome to the MaintainX Community! Introduce Yourself!

Welcome to the MaintainX Community! This is our official introduction thread!New to the community? Read the guidelines here.Regardless of when you join this community, drop a brief introduction below.Share (what you’re comfortable with) your job title, industry, how long you’ve been using MaintainX and a fun fact! Brief Introduction from me:I'm Nick Haase, a proud co-founder of MaintainX, and I'm thrilled to welcome you to our new community. Over the last five years, I've had the honor of collaborating with world-class professionals, both within our MaintainX team and among our esteemed clients.My passion lies in helping organizations to modernize their reliability strategies, a crucial step in adapting to our ever-evolving world. The work done in our industry is foundational, keeping the lights on and the world moving. I firmly believe in the power of collective effort — sharing best practices is essential for the long-term success and stability of the critical systems we rely on.On a

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lorbanEmerging Technician
 What are Groups?
Property Management Users?

I’m new to MaintainX and looking for anyone using it for a property management/HOA environment. Just looking to connect, share best practices, etc. Thanks!

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Luke ByersEmerging Technician
 Show & Tell
Linking OEE Spreadsheet to MaintainX Meter via Excel VBA Integration

We successfully developed an automated system that links our OEE (Overall Equipment Effectiveness) Spreadsheet directly to MaintainX meter hour counters using Excel VBA and the MaintainX REST API.Purpose:Operators are already required to fill out the OEE sheet as part of the manufacturing process. However, they would likely not consistently update meter readings in MaintainX. By automating this process, we: Eliminate duplicate data entry. Ensure accurate meter tracking. Automatically trigger TPM (Total Productive Maintenance) work orders based on real machine usage hours. Streamline the operator’s day by reducing manual tasks to only what is already required. System Overview: OEE Sheet: Captures machine running hours in weekly sheets. Excel VBA Macros: Collect running hours from the OEE data, convert them to total hours, and send them via the MaintainX API to update the corresponding machine meter. Daily Trigger: VBA is configured to send updates once per day automatically wh

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JCathey
JCatheyJunior Specialist
 Product Q&A
Manager notification of downtime

Does anyone know if there’s a way to have an email notification when a critical production asset goes offline? Our production manager, who is only a requester, really needs to know whenever production is impacted by equipment failure. The maintenance team gets notification of the request and subsequent work order, but they are all at least full users. I’m hoping this is something we have available to us without having to request MaintainX do in the background. I would think others have this need as well.

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JCathey
JCathey
JCatheyJunior Specialist
 Product Q&A
Default work order from request

Does anyone know if I can create a work order template and make it the default? I have a template we want to use for all requests.Thanks everyone,John 

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JCathey
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kristyEmerging Technician
 Product Q&A
How do you Add Estimated Time Column to table view of work orders

Hi, Could someone please help me with how to add the estimated time column to the work order table view - I am trying to plan work and find it hard as i cant easily see the time it is estimated that a job would take. I have looked at the gear box in the table view and there is no option that i can see to add estimated time. ThanksKB

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lars66Emerging Technician
 Product Q&A
Samsara to MaintainX

Hello, I'm looking for information on the integration of Samsara to MaintainX! Are there any company's utilizing this integration that could help with starting the process? thanks

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James Beers
nickhaase
nickhaaseMaintainX Community Team
 Industry Q&A
When Talent Retires, Does Knowledge Retire Too? Future-Proofing with Apprenticeships

I’ve been thinking a lot about how we keep critical know-how from walking out the door when our most experienced teammates hang up their hard hats.Last week I spoke with Facilities Dive about why apprenticeships are more than a hiring play—they’re a business strategy. In maintenance and reliability, 90 % of the craft is learned on the floor. But the context—the little tricks that make your facility run like your facility—never comes from a textbook. It comes from working shoulder-to-shoulder with someone who’s solved the problem a hundred times.📖 Read the article: https://www.facilitiesdive.com/news/among-those-in-skilled-trades-high-hopes-renewed-focus-apprenticeships/748737/We’re seeing leading ops teams formalize these programs with: Structure. Clear learning paths tied to real work orders. Committed mentors. Veterans who get time—and recognition—to teach. Scalable content. SOPs, videos, and checklists that live where the work happens (shameless plug: MaintainX makes this easy)

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James Beers
JCathey
JCatheyJunior Specialist
 Product Q&A
Adjust downtime

In the event someone forgets to put an asset back online is there a means to go back later and adjust the asset downtime? I have looked at the work order and the asset and just don’t see a way to do this. My downtime report is inaccurate, and I need to figure out how to correct it.

241
James Beers
JCathey
JCatheyJunior Specialist
 Product Q&A
Differences between work order and reporting data

We have just started using MaintainX and are now exploring the reporting function and the data sometimes doesn’t appear to match from all locations. As an example, in Work Orders calendar view I show 5 work orders for today all completed. When I look at Reporting for work orders it says we have 6 completed for today, when I expand and look at the details there are 7 shown as done. Has anyone else seen any discrepancies in data, I’m briefing plant and corporate based on the data from MaintainX and right now I don’t know where I need to pull my numbers from.

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JCathey
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