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For regulatory visits, we are asked to provide procedures that were completed i.e. daily facility rounds etc.  How do I print a time frame for these?

It is duck season in the MaintainX Community.For the last week of November and throughout December, we will be awarding a free MaintainX rubber duck to the top 50 members on the Community leaderboard each week. To be eligible, your shipping address must be in the United States or Canada.You can see the live leaderboard here:https://community.getmaintainx.com/leaderboardHow to earn pointsYou earn leaderboard points when you: Answer a Q&A question Post a reply in a topic Receive likes on your comments Like other members comments Create a new post or topic We want helpful, high quality conversations, not noise. Random, spammy, or low effort posts will be filtered out and will not count toward your point total. One duck per user/person. If you have been thinking about asking a question, sharing a best practice, or helping another member, December is a great time to jump in. Help other teams keep their ducks in a row and you might get one for your desk too.

First thing first is Hi everyone & thanks for having me in this community along with many MaintainX users. Looking forward to share & hear everyone’s story.My name is DanX. I been with the wood truss industries for more than 10 years. My role is Senior Maintenance Technician. Task to be assure in maintaining & preventative on our equipments overall. We work with MiTek machineries (automation wood processing systems). Before MaintainX I have been using CMMS. Now I been using MaintainX since 2019 and I must say; this app/program have bring Me to a new level of inventory control, schedule PMs, assigning work orders to specific individuals. Stay in one work chat group instead of multiple different groups, requestor pushing out work orders to be confirm before assigning to someone. Easy to use if put enough time & effort to understand the concept & categories.

First thing first is Hi everyone & thanks for having me in this community along with many MaintainX users. Looking forward to share & hear everyone’s story.My name is DanX. I been with the wood truss industries for more than 10 years. My role is Senior Maintenance Technician. Task to be assure in maintaining & preventative on our equipments overall. We work with MiTek machineries (automation wood processing systems). Before MaintainX I have been using CMMS. Now I been using MaintainX since 2019 and I must say; this app/program have bring Me to a new level of inventory control, schedule PMs, assigning work orders to specific individuals. Stay in one work chat group instead of multiple different groups, requestor pushing out work orders to be confirm before assigning to someone. Easy to use if put enough time & effort to understand the concept & categories.

I created a work order for attending Maintain X university and selected a file. The first populated to the add files section. I selected a second, but nothing seemed to populate, so I repeated. After several (6) tries, I discovered that the files had populated to the top of the page. I can remove the first file from the add files section, but none of the subsequent 6. Thoughts or advice? 

I am working with automations. Production works with machines and manually counts the machine production cycles every day (for example: Monday 400 cycles, Tuesday 300 cycles, etc.). I need my automator to generate a work order whenever the accumulated cycles reach 1,500. However, MaintainX does not recount all the previous cycles from each reading I enter; it only considers the last reading added to the meter. Is there a way for it to count all my previous readings and generate a work order every time 1,500 cycles are reached?

Hi,Is there a way to change the information printed below the QR code when generating the QR code asset list?

Is there a way to favourite or bookmark work orders in MaintainX?I carry out daily safety checks using a procedure I’ve built in MaintainX. For audit purposes, I want an easier way to find completed work orders where more detailed notes were recorded, without having to scroll back through days, weeks, or even months of history. These are typically the days where additional text was added to support handovers to the next shift or to document issues, repairs, and ongoing monitoring in case the same problem occurs again.Being able to quickly identify and revisit these more detailed work orders would be very useful for audit evidence and traceability. Is there a recommended way to achieve this within MaintainX?

How can I archive work orders that were not carried out in the previous year? I am referring to preventive work orders, so if they were not completed, I must keep evidence that they were not carried out and therefore cannot close them.Is there a way to create an additional status for work orders?Is deleting them a form of archiving? That does not seem correct to me. Thanks!

Hi all, I’m working on implementing MaintainX for the first time in our facility. A lot of the software is intuitive, but I’m having some confusion with implementing asset hierarchy for subassemblies that rotate in and out of use. (CPG)We have two extrusion systems that extrude our product into a panner system. Each extrusion system has a blade that cuts the product into sized bars. We have three different blade sub assemblies that switch on and off extruders based off of availability; when Blade 2 is being cleaned and Blade 1 is in use, Blade 3 will be switched on. Each blade spends time in use and not in use depending on our production schedule.Would it be easiest to make these their own assets instead of child assets of our extrusion systems? That is what I am leaning towards; attaching one blade as a child asset doesn’t reflect how we actually use our blade.What do you guys think?Thank you!

We are new to using MaintainX, and we have a question about start dates vs due dates. We are under the impression that the due date would be the date the requestor wants the repair completed, and the start date is the date that our mechanics actually start the repair.We’ve noticed that when we put our maintenance plan together, the calendar automatically schedules the work for the due date. If we want to start the repair earlier than the due date, how do we get the calendar to reflect that? 

Hi everyone,We’re using MaintainX with technicians who are fully remote or distributed across multiple sites. I’m curious how others handle onboarding, work order consistency, and performance visibility when your maintenance team isn’t onsite full-time.Any best practices for structuring roles, permissions, or workflows to keep remote technicians productive and accountable would be really helpful.

I realize that MaintainX isn’t designed so much for project management, but has anyone figured out some work around for how to structure things where it could work well enough for such a task? Here is the scenario: Multi tenant office building and we are constantly doing renovations of office spaces. The usually involves removing a couple walls, adding in a couple new walls, replacing some doors, new lighting, carpet, paint, etc. It’s far from a standard ‘work order’ but it is also equally as far from needing yet another software for construction management.. I avoid spreadsheets when possible.. The problems in this I’m looking to solve is really scheduling and task tracking to ensure we are on schedule and not forgetting anything.. Thanks

Good morning from chilly Bar Harbor, Maine! :)We just transitioned from using Maximo to MaintainX at the beginning of this month. While we’re all still learning this new system, I am trying to re-create many of the processes that used to happen when we were on Maximo.One of them is an automated sending of a post-work “How did we do?” customer satisfaction survey to our internal clients/requesters on our performance. Maximo used to send them automatically when the ticket status reached “COMP” using its own internal communication module.I know that MaintainX and Zapier integrate, and this sounds like it might be a solution.Has anyone else used a Zap to send a survey - or any automated communications - from MaintainX that would be willing to share their experience and maybe help walk me through the process?Thanks in advance,Amy BriggsThe Jackson Laboratory