I have been testing this software out but have noticed that when a new request is made there is no place to add the team for it to go to.
I want all requests to be auto approved, default to only one team (Maintenance team), and send them an email that a new WO/request has come in.
Is this possible?
Looks like it is possible but with a template to assign it to the team but no alerts. Now if the request is done by a requester, and it is not assigned to a team, then it will send an email alert.
Not sure about the app alerts yet.
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