​@Sir Bob Could you be a little more specific? What are you trying to add priorities to? 

sometimes we have job that can only done in shut-down. It will be fine to be marked as that.

or an idea: can we change the first priority NONE to shut-down?

​@Sir Bob that can be done a few different ways. Many of our clients will assign a Category Tag that will label ‘Shutdown Work’ or something similar to help identify what work needs to be done when that asset is shut down. If you have planned shutdown coming up, you can modify the due date to align with that date

Hey ​@Sir Bob Right now, the system doesn’t allow you to add more priorities to the work orders, but we can rename the current options (High, Medium, Low, None) if needed; reach out to your account manager.

If you wanna get more granular on work categorization, I recommend adding and using “Categories”, they are very flexible.

Curious to learn which extra priorities you’re looking to add.

​@nickhaase Bingo! priority vs category fool me. Emerging tech damn right ;)

​@sergiodiniz problem solved. and instead of NONE i’ll change that for “nice to have”. and yes Categories are THE choice.

thanks gentlemen!