I have noticed that work orders with a status of Done meaning work has been completed can still be edited. Has anyone found a way to lock work orders that have been completed and reviewed to ensure there are no outstanding actions against that job? Our maintenance & engineering director wants to have a supervisory review for work orders and once complete the job will be done-done meaning closed out. Any ideas?
As always thank you all,
John
To edit a user's work order permissions:
Go to Teams / Users in the sidebar.
Select the Users tab and find the user you want to edit.
Click Edit Role/Permissions.
John, by default, full users have the ability to edit work orders after they have been marked as “Done”.
However, with custom permissions (Enterprise plan), you can customize their access to features. There’s a custom permission that prevents them from editing/changing the status of a work order after it has been marked as “Done.”
John
John, by default, full users have the ability to edit work orders after they have been marked as “Done”.
However, with custom permissions (Enterprise plan), you can customize their access to features. There’s a custom permission that prevents them from editing/changing the status of a work order after it has been marked as “Done.”
Forgive me, i dont mean to sound rude. But it is utterly insane that i cant do that on a premium plan. We spend thousands of dollars a year here, and i cant lock a work order after its done unless we upgrade? Who makes these decisions? Im starting to notice alot of this. Not good, MX.
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