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Question

Differences between work order and reporting data

  • May 29, 2025
  • 3 replies
  • 79 views
JCathey
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We have just started using MaintainX and are now exploring the reporting function and the data sometimes doesn’t appear to match from all locations. As an example, in Work Orders calendar view I show 5 work orders for today all completed. When I look at Reporting for work orders it says we have 6 completed for today, when I expand and look at the details there are 7 shown as done. Has anyone else seen any discrepancies in data, I’m briefing plant and corporate based on the data from MaintainX and right now I don’t know where I need to pull my numbers from.

3 replies

E
  • electrikel
  • Emerging Technician
  • 1 reply
  • August 8, 2025

Yes, we semm to have the same problem. even with inventory we see it not matching.

J
  • jldavis5
  • Emerging Technician
  • 1 reply
  • October 10, 2025

Start with identifying what is different about the one compared to the others. Pay attention to dates and statuses to determine any threshold differences.  Look at user settings. Either, in viewing or creating and determine what if any restrictions are present.

N
  • NateB
  • Apprentice Operator
  • 6 replies
  • October 14, 2025

It looks like in Calendar View, everything that was assigned a specific due date shows up on that day regardless of when work actually gets completed.  In reporting, it is looking at what Work Orders actually were completed regardless of Due Date. 

Also, different reports pull information from different locations, so I would go through the documentation in the Help Center to get an idea of what you are looking at and what information it is pulling from where.


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