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Hi,

 

I currently have request portals set up within my factory per machine to log faults for my team to act upon, within this I have them attach images/videos along with descriptions of the current fault.

From this I am activating a new works order for this fault - however, the request is only put within the description of the works order. Is there a way to actually include the request document within the works order and not just within the description. It would save a bit of headache QMS wise on my side.

 

Thanks in advance

In the portal settings, make sure the “Files” field is enabled. If enabled, anyone can upload files to a work request through the portal that will carry over when approved into the resulting work order.

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