Unanswered questions

We have just started using MaintainX and are now exploring the reporting function and the data sometimes doesn’t appear to match from all locations. As an example, in Work Orders calendar view I show 5 work orders for today all completed. When I look at Reporting for work orders it says we have 6 completed for today, when I expand and look at the details there are 7 shown as done. Has anyone else seen any discrepancies in data, I’m briefing plant and corporate based on the data from MaintainX and right now I don’t know where I need to pull my numbers from.

We are a Medical Equipment Service Company. We perform annual medical device inspections for Hospitals and clinics, and I would like to assign a fixed cost for procedures performed on individual sub- workorders. For instance, if we do the basic annual electrical safety and performance, we charge $20 for that completed procedure. Some devices require a more extensive performance procedure, and we may charge between $30.00 & $75.00 for those completed procedures depending on the device. I would like to automate the cost so we don’t have to spend the time adding it and verifying it for what is usually 100 plus pieces. If I add the procedure to the workorder is there any way to assign the cost at that point? I may be missing something but wanted to see what the community could offer.  Thanks

Has anyone found a way to set recurring work orders to be due on the last workday of the month as opposed to the last day of the month? I hate having to move PMs from a weekend to Friday.

Beginner user here!  I don’t have a small QR code printer, we’ve purchased label pages (3x4 labels per page) to print from our computer.  We are trying to figure out how to print multiple copies of the same QR parts label on one sheet.  Seems like a silly question, but I need to figure out how to make it easy for the mechanics in the shop to complete!  Any brilliant ideas/solutions you’ve come across are much appreciated!

I would like to create a report of work orders showing the number of open work orders by month so that I can keep an eye on old work orders that are not getting completed. I’d like to then be able to click into the number and view the work orders. I’m not finding a lot of instruction on how to build reports within the native MX platform so if there’s any useful tutorials please point me in the right direction.

We are utilizing the Workload view in the web UI to set calendar dates for the techs to do work. Often the WO due date is later than the date we are scheduling the techs to do the work. Example is we have a planned work order with a due date of 10/15/25. The tech has availability to start and complete the WO on 10/14/25 and we use the Workload view to schedule the work on 10/14/25. The mobile app will only show to the technician the due date of 10/15/25 for that WO. Does anyone know how to switch the mobile app to show the date the work is scheduled for in the Workload view and not the Due Date as shown on the WO itself? 

Has anyone been able to set up a PM to only come out during certain months? For example our chiller only operates April thru August and we don’t need the monthly PM for the off months. My last CMMS allowed me to turn off a PM for a period of time every year without having to remember to do it.Thanks,John

Any time we work on assets like forklifts or air compressors, which i have made hour meters for, i would like that asset’s hour meter to automatically show up on a reactive work order when that asset is added. Is this possible yet? 

Our maintenance team requires specialized expertise for MaintainX platform deployment and operational excellence implementation. We're seeking an experienced CMMS consultant available for 1-2 weeks to guide us through