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M_Lovegrove
M_LovegroveEmerging Technician
asked in Product Q&A
Time and Cost Tracking Enhancements

Time and Cost Tracking EnhancementsProposed enhancements that would provide a more in-depth costing analysis of each work order.  Allowing for specific cost items or custom labelled cost items to be added would significantly improve this module, rather than just adding and/or exporting them as "Other Costs".Such as: Preliminary expenses (Architect, engineer, building consent, Insurance etc) Subcontractor cost/s Materials (Per material item) Consumables (nails, screws, adhesives) Tools & equipment (if hired or purchased) General expenses Labour Travel expenses  Transport/shipping expenses Rubbish or site wasteOther Proposed Enhancements: Having a budgeting section in the cost tracking module to allow proposed costs within a work order. Option to show or add Goods and Services Tax (GST) The ability to export the cost information as a CSV and PDF Future linking of cost data to Sage Intacct. Future linking of cost data to PowerBi. Cheers

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M_Lovegrove
M_Lovegrove
M_LovegroveEmerging Technician
posted in Product Q&A
Enhanced Requester Notifications

Hi there, I have been using MaintainX for the past few months, and I really like it for the most part, however, there are some functionality issues I have found, such as: We have over (100) requesters in our system, but they currently do not receive a notification of a new comment or tagged item within their requested work order. A requester has to manually check their requested work order for the additional comms; however, they end up emailing or calling us to find out why they aren’t receiving notifications or asking what is happening with their requested work order, which is adding significant delays to the resolution of a work order and unnecessary admin. It allows you to tag their name in the comments but doesn’t notify them. Having 2-way comms within each work order would streamline the process considerably. Currently a requester will only receive notifications when their request is approved, declined or completed. Proposed improvement: Allow requesters to receive all notificatio

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LilburneEmerging Technician
asked in Product Q&A
Asset Condition Assessment

Is there a way to assign a condition rating “1-5” to my assets, update the rating from 6 monthly visual assessments and track the changes in condition rating over time?   Thanks,Ben

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MentorEmerging Technician
asked in Product Q&A
Pulling Custom Labels via API

Hello, I am new to MaintainX and I have been trying to do some integration with our system as it has been quickly adopted by many of our end users. I have had success with the API calls offered. Specifically, I am using the List Work Orders pulling into PowerBI. However, our team has added some custom labels and custom fields. We use a custom Work Type label instead of the built-in Work Type selection. How do I pull in these custom fields? 

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nickhaase
nickhaaseMaintainX Community Team
posted in Tips & Tricks
Skills Spotlight: What Do You Want to Master in 2025? 🎯

Looking ahead to 2025, let's talk about growth and professional development in the maintenance field. As our industry continues to evolve with new technologies and best practices, staying ahead through continuous learning becomes increasingly important.Discussion Topic: What technical or professional skill do you want to master in 2025?Whether it's:Predictive maintenance techniques Leadership abilities New certifications Technical specializations Data analysis capabilities Project management skillsShare what skill you're focusing on and why it matters to your career or facility. What inspired this goal? How do you plan to develop this skill? Your insights might help fellow maintenance professionals think about their own development paths, and you might discover new learning opportunities from others' responses. Share your thoughts in the comments below! Let's learn from each other's plans and goals 👇 

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Jesse MurphyEmerging Technician
posted in Product Q&A
"One Off" PO Items Automatically Added to Inventory.

I think it would be fantastic if the “one off” items from purchase orders were automatically added to the parts inventory with the ordered quantity and default 0/0 Min Max.This would allow them to easily be used/Charged to a work order without having to create the part in the system for a non stock item.  I but thing often that are not stock items, and find it annoying to take the extra separate steps to create the part in the system for it to be used in a work order.I know the costs can be added as “other Costs’’ but not all users have access to purchase orders and costs.  

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nickhaase
nickhaaseMaintainX Community Team
posted in Tips & Tricks
⚠️ Safety Near-Miss Best Practices ⚠️

As technology continues to evolve, leveraging new tools for workplace safety can greatly enhance both communication and response times to potential hazards. Let’s take a moment to reflect on how technology can play a critical role in preventing near-misses and creating a safer work environment.Discussion Topic: What safety near-miss at your workplace could have been prevented with better communication or faster reporting tools?Think about incidents where:Lack of immediate reporting delayed the response to a hazard Paper-based processes slowed down the relay of crucial safety information Clear communication channels could have alerted the team sooner Real-time data collection and analysis could have identified patterns sooner Access to digital safety manuals and procedures could have mitigated risksShare your experience with a specific near-miss scenario and discuss how modern safety tools, such as mobile reporting, instant access to safety information, and AI-driven insights, might hav

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Anton SaikovskiEmerging Technician
asked in Product Q&A
Parts inventory metrics

Hi, Parts inventory does its basic function for sure but when it comes to metrics, triggers and data struggling here. Am I the only one who can’t find easy way to do stock check and pull useful metrics (easily) on parts usage/expenditure across plants? It is also problematic when it comes to consumables as no doubt parts have own lifespan and some quite short. On top we got actual consumables which usage deviates depending on machinery condition. So as example I need a report of a part or consumable over period time? Reporting module metrics seems more concentrating on asset and labour time/costs. There is nothing dedicated to inventory usage/costs/frequency? In current global supply chain climate inventory management becoming challenging task - parts usage and risk assessment of supply chain is trendy subject than ever. Stock checks - all we have is “restock” button? There is no way to have WO with fields for stock checks? Surely those who do inventory audits might want some record et

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falvarezEmerging Technician
asked in Product Q&A
Cycle counts - parts vs. part type

Hi there. I have to say that when the feature of cycle counts was talked about at the end of last year, I was really excited.  We do cycle counts on a weekly basis for roughly 24-36 crucial parts in our inventory. When it was recently released as an operating feature within the software I jumped right on it. Unfortunately, it is in my opinion not realistically going to work for us without it being able to choose what parts specifically we will count. It has either a choice of location or type of part. Has anyone on here used it for actual part numbers and not part type? I would like to assign Tech “A” to count six parts which may be six different part types. The same with Tech “B”, and Tech “C”, etc. If we have a part type of O-ring, and thats assigned to a Tech “A”, that Tech would then be responsible of counting over 200 o-rings, when in reality, he only needs to count the 6 specific o-rings that are crucial to our operation. I could assign Tech “B” to count a part type of belts but

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DBarryEmerging Technician
asked in Product Q&A
Linking Purchase Orders to Work Orders

Is there a way to link a Purchase Order to a work order?For Work Orders that require one of parts, or contractor labour, it would be good to initiate a PO from the W/O and see a link between the two. 

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