Ask the community

We are using MaintainX to track certain equipment calibrations. We have the work order categorized as “calibration” Is there a way to have the “last calibration date” updated when a calibration work order is completed? This seems like a pretty basic function. Otherwise it requires manually updating every asset in addition to performing the work order.MaintainX offered to create a customization for this but the cost was too high.

Our business has a need to issue POs in multiple currencies.Has anyone discovered a way to do this?The only way I can see to do this currently is to change the currency in settings each time I want a PO in another currency. 

We recently came across a fascinating episode of the (R)Evolutionizing Manufacturing podcast that got us thinking about the role of data in our industry. The hosts, Jeff Winter and Scott Achelpohl, dive deep into how data is shaping the future of manufacturing.It's a bit of an eye-opener, isn't it? We all know data is important, but hearing experts break down just how crucial it is for digital transformation, decision-making, and even financial success really puts things in perspective.This got us wondering about our own experiences with data in maintenance and manufacturing. Have you ever had a "lightbulb moment" where good data helped you solve a tricky problem? Or maybe you've struggled with poor quality data and seen how it can throw a wrench in the works?We'd love to hear your stories! How has data impacted your day-to-day operations? Have you implemented any cool data-driven initiatives lately? What challenges have you faced in collecting or using

I’m looking to get back into the freight industry I have been off work and not keeping up and I was wondering if anybody knows if the industry and Rates and turned around from the down slopes was on

The new utilization report is nice, but extremely limited in its usefulness. Has anyone found a way with Work Order or other reports, to determine utilization based on Location and including the Work Order category?We are an external service provider and we want to be able to view on a monthly basis what customer locations our engineers are spending the most time at and what types of work they are engaged in while they are at said customer. I’ve tried using a Work Order report and simply filtering by location and viewing total time logged, but we sometimes have work orders that are open longer than a single month.Additionally, the Utilization report would be very useful if I could filter on Category. We log some administrative and non-service related tasks and time in the system, and I’d like to view only direct labor utilization. Does anyone have any insights or ideas that I might be overlooking?

I may not have permissions, but I cannot find where to add an additional category to the existing list.  There are no areas to select under the category tab.  Within the work order it gives and option when you start typing but just goes away when the “+” is pressed.  Thanks in advance!

The WSJ recently published an article about Boeing's huge challenge of training new employees after many of their experienced workers left.This got us thinking about our own experiences with knowledge transfer. Have you ever started a new job and felt overwhelmed trying to learn everything from scratch? Or maybe you’ve been the one tasked with training newbies while juggling your regular work? It’s tough, right?Boeing's story is a reminder of how important it is to have good training programs and ways to pass on vital knowledge. When seasoned workers leave, they take years of experience with them, and it's not easy to fill those shoes.We’d love to hear your stories. How have you handled situations where important knowledge needed to be passed on? What’s worked for you and what hasn’t? Maybe you’ve discovered a great way to make sure new team members get up to

Analytics Insight recently published an article about how AI innovations are driving more resilient manufacturing processes.This got us thinking about how AI can revolutionize maintenance operations. Imagine a world where AI not only predicts when a machine will need maintenance but also optimizes supply chains to ensure everything runs smoothly. This isn't science fiction—it's happening now and promises to become even more critical as technology advances.Have you seen AI in action in your workplace? Maybe it's helped streamline your operations, reduce costs, or improve product quality. Or perhaps you're curious about how AI could benefit your team but aren't sure where to start.We’d love to hear your thoughts and experiences. How do you think predictive maintenance powered by AI can improve maintenance operations and manufacturing resi

Ensure fire extinguishers are present where required. Ensure fire escapes and stairs are free of obstructions. Ensure chemicals are disposed of according to the instructions. Ensure chemical products are sealed, clearly labeled, and stored.  Determine if first-aid kits are well-stocked.  

Is there a way to add parts to a work order without adding it to parts inventory or am i always supposed to use restock to zero out the inventory?

Hello,Does anyone have experience of creating a MaintainX workorder via an API from a MES (or equivalent system which is used to track the Asset equipment running status)?  What is desired is that if an Operator sets an Equipment Asset to Offline (due to a fault condition), that a Corrective Workorder is automatically created in MaintainX (bypassing the Request step).The generated Workorder reference number could also be passed back to the MES as the reference ID for the downtime event.ThanksBrent

Closed-loop water systems are water circulation systems that function in a contained environment where the water remains isolated from the atmosphere and the makeup requirements are minimal- NIH Technical News BulletinIf the top of a water holding tank is covered but not sealed airtight, is the system still considered isolated from atmosphere?

When filling out a PM work order on Manintainx does the time that u put on the the work order have to be in 15 min intervals? Or can it be 1 min intervals? 

How often, if ever, do you or your maintenance teams require MaintainX training materials that can be accessed offline?For context, we have training material available in MaintainX Academy and product documentation in our Help Center, but both require access to the internet. In the past, our customers have occasionally asked for training materials as PDFs, so they can share them with their teams offline or in some cases even print them. This type of request doesn’t come up too often, so I’m trying to get a sense of whether maintaining offline training material would serve a real need.To help illustrate, an example of offline training material would be something like a PDF ‘MaintainX Technician Training Manual’ that could be downloaded via a portal

Does anyone know a way to connect Jira to MX without using Zapier?Process: Once a work order is complete in MX a ticket will be created in Jira and contain that work order to be approved.

Stay updated on the trends shaping maintenance and operations to drive smarter decisions.Today’s article is from the World Economic Forum: Why Regulating AI Can Be Surprisingly Straightforward (Providing You Have Eternal Vigilance)Key Takeaways:Straightforward Regulation: Effective AI regulation is achievable with a commitment to transparency, accountability, and continuous oversight. Ethical AI Development: Balancing innovation with ethical considerations ensures AI serves humanity positively. Industry Impact: Proper AI regulation can significantly enhance operational efficiency and safety in maintenance and operations.At MaintainX, we believe that responsible AI development is essential for building a future where

Hi All,Has anyone found a way to 'Template' purchase orders?For frequent purchases that involve multiple line items, it would be great to be able to populate them quickly and easily from a template or similar.Thanks

Hello everybodyI need to know if Maintainx App will work on Android 11 go devices?

Does anyone know how to export an entire vendor list?

Has anyone has success with using Power BI and Power Automate with MX?

Is there a way to add more than one requester to a work order so that several people can comment and get status updates?Choose Color      

In our industry, we routinely shift equipment between our Warehouse and Shipyard locations (various yards depending on workload). I know that I can always go into the Asset Tab, click the Edit button and move the location of the equipment, however it does not track any log of those moves, nor does it log a date that it changed location. In the future, is there any chance there will be asset location logs? I know many of MaintainX customers probably wouldn’t have a need for this as their equipment is stationary, but it would certainly be helpful. If there is a work-around for this, I’m all ears. Thanks!

Hello everyone,I'm exploring the best practices for training Requesters in the MaintainX system and would greatly appreciate your insights and experiences. If you've been involved in training or managing Requesters, I'd like to learn about the challenges you've faced and how you've addressed them.Training Challenges: What are the most common difficulties when training new Requesters? Are there specific aspects of MaintainX that they find difficult to understand or use? User Errors: What are the typical mistakes that Requesters make when using MaintainX? Are there any recurrent errors or misunderstandings that seem to crop up frequently?Understanding these issues will help us improve our training methods. Please share any tips, strategies, or anecdotes about your experiences.  Thank you in advance for taking the time to share your valuable insights!

I have a nightshift counterpart that works on the same equipment, so most of the PMs can be done by either of us. In practice, we have planning meetings that designate who, specifically, will be doing the work. However, for reporting purposes, this gets messy fast. If both of us stay assigned to all the PMs, reporting will show that we’re both doing double the work. If we unassign one or the other, one of us is likely to lose visibility the next time it pops up. Reassigning each work order every time also gets tedious and takes away from wrench time.How does your organization handle work order assignees that stay flexible? Do you leave both workers assigned and bite the bullet on reporting or do you take the time to deliberately reassign each work order?

We have projects that are longer than 8 hours… Many of them.Say you create a project that is 16 hours.If you use the “Workflow” Screen and drag a project over to someone to assign, it shows up RED and there’s virtually no way to fix it. It just shows up as I HOURS OVER and there’s no way to fix it unless you break the job down into 2, 8 hour jobs.. Pardon me, but this don’t work well for me. What about a project that has a main task, but 8 sub tasks that need to be checked off as they are completed? …running into a huge snag there..