Tips & Tricks

We utilize the 10% rule for PM completion, this means as long as the PM is completed within 10% of the frequency it’s still on time. MaintainX only counts on time as being completed by the due date and I can’t find a way to add a window either in the calculation or a scheduled start and finish date on the WO. If I could add that it should show on time if the job was completed any time during that window. Any suggestions?Reagrds,John 

I realize there is no right or wrong answer to this, but I’m curious how people are setting up asset hierarchy on something like an air conditioning unit in a tenant suite. Each AC unit has an outdoor condenser and an indoor AHU or mini split head. Often times these two units become de-coupled in age and maintenance when one is replaced and not the other, so I have trouble tracking the whole system as one asset. I also have situations where I have one condenser with 5 or more mini split heads servicing 5 or more individual tenant spaces. However, performing something like spring maintenance on them requires simultaneous work to both indoor and outdoor unit typically under one work order. Right now I have it all separate, no sub-assets at all. I’m considering changing that to: Tenant Suite # > Outdoor Condenser # > Indoor AHU or Mini split head #Just curious how others are handling this..  

Is there a way to create a procedure to be used for multiple assets? We have several similar assets that require the same PM tasks and I haven’t seen a way to create a procedure and assign it to different assets on recurring work orders. Has anyone else figured this out?Thank you

Anyone have any insight of Knapp Conveyance and or MH system metrics?looking for relevant data on machine uptimes and or pm completion rates

I have created an hour meter and a monthly task to record the readings. Is there a way to have the reading recorded into the meter from the WO? I see how to create a WO from the Meter to record the data but I would like to have the monthly work order created automatically when due and the reading populate the meter like the one created from the meter. 

As technology continues to evolve, leveraging new tools for workplace safety can greatly enhance both communication and response times to potential hazards. Let’s take a moment to reflect on how technology can play a critical role in preventing near-misses and creating a safer work environment.Discussion Topic: What safety near-miss at your workplace could have been prevented with better communication or faster reporting tools?Think about incidents where:Lack of immediate reporting delayed the response to a hazard Paper-based processes slowed down the relay of crucial safety information Clear communication channels could have alerted the team sooner Real-time data collection and analysis could have identified patterns sooner Access to digital safety manuals and procedures could have mitigated risksShare your experience with a specific near-miss scenario and discuss how modern safety tools, such as mobile reporting, instant access to safety information, and AI-driven insights, might hav

Efficient processes are the backbone of successful maintenance operations. As we look ahead to 2025, let's discuss opportunities for improvement in our day-to-day workflows.Discussion Topic: What's one maintenance process you want to improve at your facility in 2025?Consider areas like:Work order management Preventive maintenance scheduling Parts inventory control Team communication Safety procedures Documentation methods Resource allocationShare a specific workflow or procedure you want to optimize and why it matters. What impact do you hope this improvement will have? What's motivating this change?Your process improvement goals might inspire others to look at their own workflows differently, and you might discover new approaches from your peers' responses.Share your thoughts in the comments below! Let's learn from each other's improvement plans. 👇

Hi everyone, Have you ever wonder if your company culture is indirectly impacting the assets you manage?I've been there, and it really does.  From regular operators damaging equipment without suffering any consequences for their actions to top management buying new equipment without informing and asking for you opinion about it.These are all decisions that cost lots of money to your company. I will interview Mike Ungar, a former executive of Michelin with over 35 years in the manufacturing industry, who has been recently working as business and executive coach for several companies and has also founded the industry 4.0 club.We will go through questions like: - Who is responsible for the company culture?  - What makes a good company culture?- What good asset management looks like- how does culture impact asset management? - Examples and case studies- Why do you think companies become complacent with a mediocre asset management culture?- To improve one's asset management by working on th

As maintenance technology continues to advance, staying current with new tools and systems can significantly impact operational efficiency and effectiveness. Let's explore what's next on your learning journey. Discussion Topic: Which new maintenance technologies or tools do you plan to learn in 2025? This could include:Advanced CMMS features Condition monitoring tools IoT sensors and systems Mobile maintenance solutions Data analytics platforms Automation tools Predictive maintenance softwareShare what technology you're planning to learn and how you expect it to impact your work. What challenges do you hope this new technology will help solve? What made you choose this particular tool or system?Your response might help others discover new tools they hadn't considered, and you might learn about solutions you weren't aware of.Share your thoughts in the comments below! Let's learn from each other's technology roadmaps. 👇

What are some of the most important metrics you track to measure your maintenance team’s performance?How do you currently track those metrics? Do you fully trust the data alone or does it only tell part of the story?What makes those metrics useful and actionable? For example, if you see an increase in downtime, how does that impact the next steps you take with your team? 

In 2025, I aim to master predictive maintenance techniques to improve equipment reliability and reduce downtime at my solar and green hydrogen facilities. This skill is crucial for ensuring efficiency and minimizing maintenance costs.Why it matters:Enhances operational reliability and system performance.Reduces unplanned breakdowns and maintenance costs.Aligns with the latest technologies like IoT and AI in maintenance.How I’ll develop it:-1. Enroll in training on condition monitoring and analytics.2. Use tools like vibration analysis, thermal imaging, and sensors.3. Learn software like MATLAB or Python for data analysis.4. Start small predictive maintenance projects at my site.Mastering this will help me optimize operations and keep my facilities running efficiently.  

I want to add a custom field to the vendors tab to note the certifications the vendor has and when they expire.e.g. Safety at height, confined space, permit to work etc.Has anyone done this before. Ideally I’d add a dropdown that allows multiple selections. This is so we can tell at a glance if the vendor is currently certified or if we need to confirm their certification before booking them to complete work. Thanks,Ben

How would something like this be achieved? Labels wouldn’t very well stay on a commercial truck tire I imagine… What say you wise and powerful MantainX users!

Hi everyone, I would like to share with you 2 recommendations I will suggest you to follow in case you are going through some resource scarcity: 1. Make sure you are working according to priorities in MaintainX. Working by offline or online status, or oldest request is not enough. You need a proper system to prioritize your work orders and it needs to be recognized and followed by your team. Time Management 101 tell us we won't ever have the time to finish everything we want, but at least we can focus our available time over the most important stuff.  2. VMI. If you can't spare a person to handle your inventory or there isn't enough people looking after your parts, talk to your vendors and ask if they could provide you with VMI. Vendor managed inventory (VMI) management is an inventory control technique in which a vendor assumes some of the responsibility for supplying and replenishing inventory items on behalf of an organization. I would recommend it for low-value or high-volume consu

I often have situations where there are multiple work orders in for the same asset in my facility. Is there a way to merge the work orders into one so that when that asset is getting worked on all the work orders are covered?

There used to be a feature where you could select when to see the work order by how many days until due. The default was 365 days, but instead of clogging the view for recurring work orders, you could select to see the work order 30 days out or even 7 days from due date. Did this feature get removed or moved? Thanks,Ronnie

Hi All!I’m looking for some input on integrating MX to Power BI that would update in real time. I’m looking to send over new work orders and have those update when the job status is updated.I’m currently running a Zap through Zapier from MX to Outlook Calendar which is shared to other employees, mainly requestors that don't have full user access. I required job title, start and end date, status, category and location. The problem I’m having is if one of those fields are left empty for one reason or another, the zap won’t complete, and it cost me a task. I'm looking to at least test out Power Bi in hopes of a better experience.Any advice would be much appreciated!Also go easy on me lol, I’m an HVAC tech who got in over his head trying to implement this system over the past few months. 

I've put QR codes all over the plant. It brings up a request portal . I've mentioned it to operators. They don't understand English too well and I don't understand Spanish. This is more than just a maintenance request portal. It's a comment box .  I don't have much participation yet but I will let you know how it turns out. I want the operators to have a voice. 

Maintenance pros, are you ready to take your preventive maintenance program to new heights? We're thrilled to kick off our MX Masterclass webinar series with a session you won't want to miss:"Building Your Preventive Maintenance Program from Scratch"📅 Thursday, July 25th ⏰ 1 PM ET / 10 AM PTJoin @Vincent Landry, our Senior Software Implementation Consultant and former Production Supervisor at L'Oreal, as he shares insights that will revolutionize your approach to preventive maintenance.In this session, you'll learn:The game-changing benefits of a well-structured PM program How to choose KPIs that truly drive performance Strategies for developing a rock-solid preventive maintenance approach Tips for building a strong foundation for your PM program Ways to leverage technology to supercharge your maintenance effortsWhether you're just starting out or looking to refine your existing strategy, this webinar is your ticket to maintenance excellence.Ready to transform your maintenance operati

I’d like to know how other teams use the time entry data to catch staff member stop timer errors or other time entry mistakes. Some staff work many different WOs in a day so the sooner we catch time entry errors the better the correction (e.g., at the end of the week details become murky).

We run a maintenance/repair facility up here in the land of the north (Canada). We are not a dealer but run an inspection program of 60-80 combines that we are responsible for different customer every year, we maintain, rebuild and rent out combines out of our facility. We were never able to find the correct software for our business that was able to do it all while keeping it very user friendly on management…. and for the technicians. We need just the basics, parts inventory control, work order management and asset management. Enter MaintainX, within minutes, we were able to turn our 120+ point excel spreadsheet into a usable procedure workflow that my technicians finally enjoyed and was able to be separated with a table of content… simply had to split each of our sections and give it a title in the procedures edit screen, see screenshot 1 below.Another great little feature was the summary of what is needed for “corrective action”. We will be using this for creating invoices to our cu

Hey there, I'm looking for suggestions on a good label maker for QR codes

Hi there,I would like to share a trick how to set up a condition monitoring in MaintainX (temperature, vibration etc).I track equipment vibration using Meters and Procedures. For some equipment which do not have online vibration reading, we perform monthly measurements using portable Fluke vibration meter. So, I have created meters to capture the vibration readings. For example, I named the meters as: ID Fan Motor DE Bearing Vibration and ID Fan Motor NDE Bearing Vibration.Then, I created an inspection procedure in which I linked these meters for technician to capture the readings.For the meters I created Work Order Triggers when a value exceeds a given maximum value for vibration. I believe the same trick can be used to monitor and trigger any other conditions.Hope it can be useful for someone else. 

Very helpful to have the app on my phone when I am walking the plant.  When I come across a repair or a need, I can make a work order.  More importantly I can take pictures and help explain what is needed.   A picture is worth a thousand words!

Good Afternoon. I am trying to create a work order via an API call and I am currently trialing with Postman. This is what I have currently (excuess the comments): { "title": "Inspection of Water Pump #1 PN:111 (Pump House), Vibration Warning Test 2", "assetId": 5054334, "assignees": [ { "id": 82364, "type": "TEAM" // dont know what this means } ], "estimatedTime": 1800, "categories": [ "Inspection", "Damage" ], "description": "Whenever irregularities in the water pump operation arise, our established procedure initiates a comprehensive inspection of the pump system in our facility. This encompasses assessing the condition of filters for timely replacement. Technicians conducting the inspection will sign off upon completion to facilitate tracking of maintenance activities.", "locationId": 1921018, "priority": "HIGH", "procedure": { "id": 1711611, "title": "Alert Triggered Water Pump Inspecti