Tips & Tricks

I want to add a custom field to the vendors tab to note the certifications the vendor has and when they expire.e.g. Safety at height, confined space, permit to work etc.Has anyone done this before. Ideally I’d add a dropdown that allows multiple selections. This is so we can tell at a glance if the vendor is currently certified or if we need to confirm their certification before booking them to complete work. Thanks,Ben

How would something like this be achieved? Labels wouldn’t very well stay on a commercial truck tire I imagine… What say you wise and powerful MantainX users!

Hi everyone, I would like to share with you 2 recommendations I will suggest you to follow in case you are going through some resource scarcity: 1. Make sure you are working according to priorities in MaintainX. Working by offline or online status, or oldest request is not enough. You need a proper system to prioritize your work orders and it needs to be recognized and followed by your team. Time Management 101 tell us we won't ever have the time to finish everything we want, but at least we can focus our available time over the most important stuff.  2. VMI. If you can't spare a person to handle your inventory or there isn't enough people looking after your parts, talk to your vendors and ask if they could provide you with VMI. Vendor managed inventory (VMI) management is an inventory control technique in which a vendor assumes some of the responsibility for supplying and replenishing inventory items on behalf of an organization. I would recommend it for low-value or high-volume consu

I often have situations where there are multiple work orders in for the same asset in my facility. Is there a way to merge the work orders into one so that when that asset is getting worked on all the work orders are covered?

Has anyone come up with a good method to print QR codes from the MaintainX part library on Dymo label printers? I thought about just buying a few thousand consecutive QR codes and scanning them as I create parts in inventory but that wouldn’t allow me to have one label for every identical part in inventory. I want to be able to print them easily as I create new parts in my inventory or replenish parts. I am using a Mac which probably makes this more difficult. Any help would be appreciated.

There used to be a feature where you could select when to see the work order by how many days until due. The default was 365 days, but instead of clogging the view for recurring work orders, you could select to see the work order 30 days out or even 7 days from due date. Did this feature get removed or moved? Thanks,Ronnie

Hi All!I’m looking for some input on integrating MX to Power BI that would update in real time. I’m looking to send over new work orders and have those update when the job status is updated.I’m currently running a Zap through Zapier from MX to Outlook Calendar which is shared to other employees, mainly requestors that don't have full user access. I required job title, start and end date, status, category and location. The problem I’m having is if one of those fields are left empty for one reason or another, the zap won’t complete, and it cost me a task. I'm looking to at least test out Power Bi in hopes of a better experience.Any advice would be much appreciated!Also go easy on me lol, I’m an HVAC tech who got in over his head trying to implement this system over the past few months. 

I've put QR codes all over the plant. It brings up a request portal . I've mentioned it to operators. They don't understand English too well and I don't understand Spanish. This is more than just a maintenance request portal. It's a comment box .  I don't have much participation yet but I will let you know how it turns out. I want the operators to have a voice. 

Maintenance pros, are you ready to take your preventive maintenance program to new heights? We're thrilled to kick off our MX Masterclass webinar series with a session you won't want to miss:"Building Your Preventive Maintenance Program from Scratch"📅 Thursday, July 25th ⏰ 1 PM ET / 10 AM PTJoin @Vincent Landry, our Senior Software Implementation Consultant and former Production Supervisor at L'Oreal, as he shares insights that will revolutionize your approach to preventive maintenance.In this session, you'll learn:The game-changing benefits of a well-structured PM program How to choose KPIs that truly drive performance Strategies for developing a rock-solid preventive maintenance approach Tips for building a strong foundation for your PM program Ways to leverage technology to supercharge your maintenance effortsWhether you're just starting out or looking to refine your existing strategy, this webinar is your ticket to maintenance excellence.Ready to transform your maintenance operati

I’d like to know how other teams use the time entry data to catch staff member stop timer errors or other time entry mistakes. Some staff work many different WOs in a day so the sooner we catch time entry errors the better the correction (e.g., at the end of the week details become murky).

We run a maintenance/repair facility up here in the land of the north (Canada). We are not a dealer but run an inspection program of 60-80 combines that we are responsible for different customer every year, we maintain, rebuild and rent out combines out of our facility. We were never able to find the correct software for our business that was able to do it all while keeping it very user friendly on management…. and for the technicians. We need just the basics, parts inventory control, work order management and asset management. Enter MaintainX, within minutes, we were able to turn our 120+ point excel spreadsheet into a usable procedure workflow that my technicians finally enjoyed and was able to be separated with a table of content… simply had to split each of our sections and give it a title in the procedures edit screen, see screenshot 1 below.Another great little feature was the summary of what is needed for “corrective action”. We will be using this for creating invoices to our cu

Hey there, I'm looking for suggestions on a good label maker for QR codes

I am trying to log tools for inventory purposes. The issue is, I don’t want to necessarily put them in as assets and would rather have a section particularly for tools. Has anyone had any luck adding new lists for subjects other than the stock items that come with the program?

Hi there,I would like to share a trick how to set up a condition monitoring in MaintainX (temperature, vibration etc).I track equipment vibration using Meters and Procedures. For some equipment which do not have online vibration reading, we perform monthly measurements using portable Fluke vibration meter. So, I have created meters to capture the vibration readings. For example, I named the meters as: ID Fan Motor DE Bearing Vibration and ID Fan Motor NDE Bearing Vibration.Then, I created an inspection procedure in which I linked these meters for technician to capture the readings.For the meters I created Work Order Triggers when a value exceeds a given maximum value for vibration. I believe the same trick can be used to monitor and trigger any other conditions.Hope it can be useful for someone else. 

Very helpful to have the app on my phone when I am walking the plant.  When I come across a repair or a need, I can make a work order.  More importantly I can take pictures and help explain what is needed.   A picture is worth a thousand words!

Good Afternoon. I am trying to create a work order via an API call and I am currently trialing with Postman. This is what I have currently (excuess the comments): { "title": "Inspection of Water Pump #1 PN:111 (Pump House), Vibration Warning Test 2", "assetId": 5054334, "assignees": [ { "id": 82364, "type": "TEAM" // dont know what this means } ], "estimatedTime": 1800, "categories": [ "Inspection", "Damage" ], "description": "Whenever irregularities in the water pump operation arise, our established procedure initiates a comprehensive inspection of the pump system in our facility. This encompasses assessing the condition of filters for timely replacement. Technicians conducting the inspection will sign off upon completion to facilitate tracking of maintenance activities.", "locationId": 1921018, "priority": "HIGH", "procedure": { "id": 1711611, "title": "Alert Triggered Water Pump Inspecti

Featured Workflow: Translating a Procedure into Spanish with AI Procedure Generator - Watch Video Welcome to our new Featured Workflow series we are excited to share with you all. MaintainX can be used in a variety of creative ways to help solve real world workflow challenges with your team.  This first video helps show how to leverage our AI Procedure Generator to convert an existing procedure into another language.  Feel free to share your questions, feedback or suggestions on future workflows in the comments below! 

I recently had a conversation with a client that I believe many of you can relate to. He shared his frustration about the lack of recognition his reliability team receives from the operations/production side of their organization. Despite their hard work ensuring everything runs smoothly, they often go unnoticed when things are going well. Yet, the moment there's a hiccup with the equipment, they're the first to be blamed.This conversation got me thinking about the challenges many reliability teams face, not just in terms of their day-to-day responsibilities but also in how they're perceived within their organizations. It's a common scenario where the critical behind-the-scenes work gets overshadowed until a problem arises.I'm curious to hear your thoughts and recommendations on how to work towards changing this culture within an established organization with limited leadership support.How does your organization recognize the efforts of your reliability team? Have you found effective w

Have you implemented any best practices for enhancing internal team communication on Work Orders and/or Messages within MaintainX? For example, some teams require photos on all completed reactive work orders or implement custom fields for their team to add additional comments. We’d love to hear what strategies or methods have worked well for you and your team.Also, feel free to share any challenges you've encountered and how you overcame them. Your insights could help others streamline their communication processes too!

Most folks are excited to start tackling their preventive and reactive maintenance with MaintainX and understand that value.What are functions and use cases that your team has adopted within MaintainX that have been effective with your team?