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86 Topics
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pwalker5656Emerging Technician
asked in Industry Q&A
How do I set up a recurring PM work order semi annually for safety items and inspections

Ensure fire extinguishers are present where required. Ensure fire escapes and stairs are free of obstructions. Ensure chemicals are disposed of according to the instructions. Ensure chemical products are sealed, clearly labeled, and stored.  Determine if first-aid kits are well-stocked.   Ensure safety signs and equipment labels are visible and in good condition. Check and clean respirators.  Check smoke and carbon monoxide detectors.  Check fire alarm system. Check condition of fire escapes. 

501
James Beers
6 months ago
P
Polar4309Emerging Technician
asked in Product Q&A
Non inventory parts

Is there a way to add parts to a work order without adding it to parts inventory or am i always supposed to use restock to zero out the inventory?

1314
F
6 months ago
B
Brent WollastonEmerging Technician
asked in Industry Q&A
Creating Work Order using API

Hello,Does anyone have experience of creating a MaintainX workorder via an API from a MES (or equivalent system which is used to track the Asset equipment running status)?  What is desired is that if an Operator sets an Equipment Asset to Offline (due to a fault condition), that a Corrective Workorder is automatically created in MaintainX (bypassing the Request step).The generated Workorder reference number could also be passed back to the MES as the reference ID for the downtime event.ThanksBrent

440
B
6 months ago
Mike
MikeAdvanced Operator
asked in Industry Q&A
"Closed" Loop Water System?

Closed-loop water systems are water circulation systems that function in a contained environment where the water remains isolated from the atmosphere and the makeup requirements are minimal- NIH Technical News BulletinIf the top of a water holding tank is covered but not sealed airtight, is the system still considered isolated from atmosphere?

956
M
7 months ago
R
Richard piechockiEmerging Technician
asked in Product Q&A
preventative maintenance

When filling out a PM work order on Manintainx does the time that u put on the the work order have to be in 15 min intervals? Or can it be 1 min intervals? 

561
Mike
7 months ago
Zach Brown
Zach BrownMaintainX Team
asked in Product Q&A
Offline MaintainX Training Materials

How often, if ever, do you or your maintenance teams require MaintainX training materials that can be accessed offline?For context, we have training material available in MaintainX Academy and product documentation in our Help Center, but both require access to the internet. In the past, our customers have occasionally asked for training materials as PDFs, so they can share them with their teams offline or in some cases even print them. This type of request doesn’t come up too often, so I’m trying to get a sense of whether maintaining offline training material would serve a real need.To help illustrate, an example of offline training material would be something like a PDF ‘MaintainX Technician Training Manual’ that could be downloaded via a portal accessible to anyone with a MaintainX account.

1827
DrDoctor
7 months ago
J
JLutherEmerging Technician
asked in Product Q&A
Connecting Jira

Does anyone know a way to connect Jira to MX without using Zapier?Process: Once a work order is complete in MX a ticket will be created in Jira and contain that work order to be approved.

371
nickhaase
7 months ago
nickhaase
nickhaaseMaintainX Community Team
posted in Industry Q&A
Trending in the Industry: Exploring AI Regulation

Stay updated on the trends shaping maintenance and operations to drive smarter decisions.Today’s article is from the World Economic Forum: Why Regulating AI Can Be Surprisingly Straightforward (Providing You Have Eternal Vigilance)Key Takeaways:Straightforward Regulation: Effective AI regulation is achievable with a commitment to transparency, accountability, and continuous oversight. Ethical AI Development: Balancing innovation with ethical considerations ensures AI serves humanity positively. Industry Impact: Proper AI regulation can significantly enhance operational efficiency and safety in maintenance and operations.At MaintainX, we believe that responsible AI development is essential for building a future where technology truly serves humanity. This means embracing transparency, accountability, and adaptability as core principles in our AI-powered maintenance solutions. By focusing on outcomes and mitigating risks, we can unlock the full potential of AI to optimize operations, red

440
nickhaase
7 months ago
S
Sam WinchesterEmerging Technician
asked in Product Q&A
Templated Purchase Orders?

Hi All,Has anyone found a way to 'Template' purchase orders?For frequent purchases that involve multiple line items, it would be great to be able to populate them quickly and easily from a template or similar.Thanks

350
S
7 months ago
M
Marcílio Ribeiro NascimentoEmerging Technician
asked in Product Q&A
Maintainx App will work on Android 11 go devices?

Hello everybodyI need to know if Maintainx App will work on Android 11 go devices?

381
nick.sankar
7 months ago
B
BobEmerging Technician
asked in Product Q&A
Export vendor list question

Does anyone know how to export an entire vendor list?

281
nick.sankar
7 months ago
R
Rich_moovelEmerging Technician
asked in Product Q&A
MS Power BI/Automate

Has anyone has success with using Power BI and Power Automate with MX?

723
M
7 months ago
E
ewikstromEmerging Technician
asked in Product Q&A
Multiple requesters for a work order

Is there a way to add more than one requester to a work order so that several people can comment and get status updates?Choose Color      

1496
nickhaase
7 months ago
R
Ray SteeleEmerging Technician
asked in Product Q&A
Asset Location Logging

In our industry, we routinely shift equipment between our Warehouse and Shipyard locations (various yards depending on workload). I know that I can always go into the Asset Tab, click the Edit button and move the location of the equipment, however it does not track any log of those moves, nor does it log a date that it changed location. In the future, is there any chance there will be asset location logs? I know many of MaintainX customers probably wouldn’t have a need for this as their equipment is stationary, but it would certainly be helpful. If there is a work-around for this, I’m all ears. Thanks!

723
Mike
8 months ago
Alicia Allard
Alicia AllardMaintainX Team
asked in Product Q&A
Seeking Insights: Training Challenges and User Errors for Requesters in MaintainX

Hello everyone,I'm exploring the best practices for training Requesters in the MaintainX system and would greatly appreciate your insights and experiences. If you've been involved in training or managing Requesters, I'd like to learn about the challenges you've faced and how you've addressed them.Training Challenges: What are the most common difficulties when training new Requesters? Are there specific aspects of MaintainX that they find difficult to understand or use? User Errors: What are the typical mistakes that Requesters make when using MaintainX? Are there any recurrent errors or misunderstandings that seem to crop up frequently?Understanding these issues will help us improve our training methods. Please share any tips, strategies, or anecdotes about your experiences.  Thank you in advance for taking the time to share your valuable insights!

592
C
8 months ago
Mike
MikeAdvanced Operator
asked in Product Q&A
How do you handle "open assignment" PMs?

I have a nightshift counterpart that works on the same equipment, so most of the PMs can be done by either of us. In practice, we have planning meetings that designate who, specifically, will be doing the work. However, for reporting purposes, this gets messy fast. If both of us stay assigned to all the PMs, reporting will show that we’re both doing double the work. If we unassign one or the other, one of us is likely to lose visibility the next time it pops up. Reassigning each work order every time also gets tedious and takes away from wrench time.How does your organization handle work order assignees that stay flexible? Do you leave both workers assigned and bite the bullet on reporting or do you take the time to deliberately reassign each work order?

863
C
8 months ago
W
Wesley NicholsEmerging Technician
asked in Product Q&A
Projects longer than 8 Hours on Workflow?

We have projects that are longer than 8 hours… Many of them.Say you create a project that is 16 hours.If you use the “Workflow” Screen and drag a project over to someone to assign, it shows up RED and there’s virtually no way to fix it. It just shows up as I HOURS OVER and there’s no way to fix it unless you break the job down into 2, 8 hour jobs.. Pardon me, but this don’t work well for me. What about a project that has a main task, but 8 sub tasks that need to be checked off as they are completed? …running into a huge snag there.. 

642
C
8 months ago
nickhaase
nickhaaseMaintainX Community Team
posted in Industry Q&A
Industry Lingo Question

How do folks at your company refer to the maintenance, operations, safety, operations teams?For example, are they referred to specifically as it relates to their job (ie Maintenance - ‘techs’ or ‘technicians’)?Are they referred to as frontline team? Operations team? Shop floor team? Also, I’d also love to hear what you would prefer if you don’t necessarily love the way your organization refers to those groups today. 

271
C
8 months ago
tgarland
tgarlandApprentice Operator
asked in Product Q&A
Creating an Incident Report Form

Good morning, If I remember correctly, I heard that MaintainX can be used for incident reporting. If so, who has done it, how does it work, and what are your suggestions for what to include on the report. I’m interested in this from an accident point of view as well as for security issues (unruly visitor/staff member, vandalism). I’m looking at MaintianX for this for tracking as well as getting notifications when the form is started. I’m a one person department so streamlining is key.

1011
nickhaase
8 months ago
nick.sankar
nick.sankarMaintainX Community Team
posted in Product Q&A
Who's excited about External Work Orders? How would you use?

To my MaintainX community, this has been one of my favorite feature releases this year and it opens up many options to share your Work Orders with Vendors or Customers to complete.I would love to hear your thoughts about this feature and how you would use in your org?

480
nick.sankar
8 months ago
E
EHS FacilitiesEmerging Technician
asked in Product Q&A
Condensing the To-Do View

I’d like to condense the To-do View to simply show a singular list of work orders sorted by Due Date. Currently, the list of work orders is broken up into several categories: Assigned to Me Assigned to my teams Created by me All open work ordersEach category is sorted by due date, but I’d like to remove all of those categories and simply have one long list of work orders sorted by due date.Does that functionality exist? And if so, can anyone direct me on how to do so?

671
Mike
9 months ago
Zach Brown
Zach BrownMaintainX Team
asked in Product Q&A
MaintainX Workshops/Classes/Webinars

Over the last year, we’ve received a lot of positive feedback about our Office Hours and Feature 101 webinar series. Customers have also expressed interest in more virtual live training offerings. To that end, I’m eager to hear from the community about other live trainings you and your teams could find valuable. Some questions to get the conversation started:The Office Hours/Feature 101 sessions are formatted as webinars which are consumed passively - i.e. tune in and listen, with the option to post questions/answer polling questions. Does this style of training work for you? If you’ve attended an Office Hours or Feature 101 webinar, is there anything you’d change about the session structure or subject matter? Would you find value in live training sessions that were more interactive? For example, something more akin to a workshop where you could watch a workflow demonstration, and then get an opportunity to then try that workflow for yourself, before coming back together with your inst

470
Zach Brown
9 months ago
James Beers
James BeersAdvanced Operator
asked in Product Q&A
Status listings

I have some assets that are interchangeable. We will use one until it is due for maintenance or rebuild then switch it out for one of the others. When I am not using the spares I would like to have a way to mark it as offline but usable if it is operational, or offline and being repaired if that is the case. Has anyone been able to do this? It would make my tracking of downtime much easier. Thanks in advance.

902
James Beers
9 months ago
Mike
MikeAdvanced Operator
posted in Product Q&A
Community Site Feedback: Simultaneous Logins

Whenever I try to access the page from my phone, work computer, or home computer, I have to log in fresh and the others get logged out. Would be great if we could just be logged into multiple devices. Side note, would be great to have a product feedback/suggestions section and get a feel for how other users use the system or want to improve it.

682
Mike
9 months ago
nickhaase
nickhaaseMaintainX Community Team
posted in Product Q&A
Logging downtime

Are you tracking asset/equipment downtime with MaintainX’s Asset Status feature with your team?If so, have you added any custom labels to that you’ve found helpful to the Asset Statuses yet?I’d love to hear how folks are using Asset Status to track and measure downtime.

1504
F
9 months ago
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